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Kiwi's Coaching Corner

By Paul Kiewiet

About Paul

Useful tips to help you get from where you are to where you want to go. Paul Kiewiet, MAS is an industry veteran providing business and life coaching, industry consulting and facilitation, and professional development services through BrandKiwi LLC.
 

Big Picture Promo

Matt Kaspari, CAS
The Empowerment Marketing Conversation
May 23, 2013

Having a meaningful rather than demeaning conversation with your customers is the key to a successful brand, product or campaign....



Promotional Fashionista

Colleen McKenna
3 Summer Accessories from Expo East
May 22, 2013

The beach tote, sunglasses and nail polish fit for warm weather promotions.
...



Be Bold, Be Different, Be Memorable

Rick Greene, MAS
Listening 101
May 22, 2013

A good listener is a valuable friend, and a valuable friend is a trusted business partner....



Be Dazzled

Elise Hacking Carr
The Baby Boom: 3 Must-have Maternity Pieces
May 21, 2013

The rumors about Beyoncé’s second pregnancy may be false, but that shouldn’t stop you from outfitting other moms-to-be in promotional...



Mike's Blog

Michael Cornnell
Sales Channel Conflict: How a Furniture Wholesaler Resolved the Issue of Selling Direct
May 20, 2013

An importer in an industry similar to ours comes to a decision on this risky, make-or-break-your-business issue....



Not So Technically Speaking

Dale Denham
The High Cost of a Low Training Budget
May 16, 2013

If you train your staff, there's a risk they'll leave; if you don't, there's a risk they'll stay.
...



Jeff's Rant

Jeff Solomon, MAS
Why...?
May 16, 2013

Why... be connected? I've often talked about my love of trade shows and the value of business relationships, which are...



Selling Smarter

Rosalie Marcus
Help! My Customers Know the Codes
May 14, 2013

A promotional products distributor recently wrote me and asked how to handle clients that have figured out the industry's pricing...



Beyond Words

Rebecca Kollmann, MAS+
A Blog of a Different Color
May 13, 2013

When we communicate with others—through a presentation, through graphics or through text in an article—the use of color can truly...



Embellished

Kyle Richardson
Call For Sources: Michigan Suppliers and Distributors
May 10, 2013

Do you work in Michigan, or do you sell into the restaurant industry? I want to hear from you....



The Hot Button

Mary Ellen Nichols, MAS
Have You Cleaned Out Your Teenager's Gym Bag Lately?
May 1, 2013

Performance clothing has changed over the past 10 years: silkier, stretchier, more mesh, even less stinky in some cases. So...



Friday Sales-thought of the Week!

Dale Limes, MAS
Reverse Engineer Your Sales Success
Mar 18, 2013

Steven Covey reminds us that when setting goals ... "Start with the end in mind." That is to visualize the...



Editor's Notes

Nichole Stella
The Perfect Match
Mar 5, 2013

The Super Bowl has also become the Ad Bowl, where brands duke it out to see who has the funniest,...



Compliance Chat

D E Fenton
When a Picture Says a Thousand Words: Bangladesh
Nov 30, 2012

It takes a single negative image to undo even the most successful campaigns in the eyes of your customers—and many...



My Two Cents

Rick Brenner
CPSC General Counsel Clarifies Distributor Responsibilities for Children's Apparel
Oct 8, 2012

There aren't many distributors who would describe themselves as manufacturers. But under CPSIA, the majority of promotional products distributors—at least...



The Sales Challenge

Bill Farquharson
Think and Succeed
May 29, 2012

What would happen if you woke up in the morning and your first thought was, "I am never going to...



Creating More Purposeful Sales Conversations

Lisa Leitch, CSP, MAS
Under 100 Days to Achieve 2011 Goals
Oct 20, 2011

It's hard to believe, but there are fewer than 100 days left to achieve 2011 goals! Are you on track...



Industry Voices

Guest Contributor
In a Recession, Dress Up To Cheer Up
Jan 20, 2010

A few weeks ago, I had dinner with Executive Apparel's president and its director of product development in Orlando, Florida....



Why is That the Why?

 
"People donʼt buy what you do. They buy WHY you do it." —Simon Sinek

Why do you do what you do? Most of us will answer that with something having to do with money. "To make money." "To put groceries on the table." "So my children can have shoes." Hereʼs the thing: Those answers are not a "why." They are the result of what you do.

Iʼm going to ask you to go deep within yourself and find out your why. Just keep asking yourself why and then ask, "Why is that the why?" I will argue that if your "why" never goes beyond some variation of "to make money," you will never achieve high levels of success, greatness or customer loyalty.

If your "why" is because you care deeply about people, because you sincerely want to solve problems, because you want to deliver innovation, because you feel your best when you are creative, because you feel your best when you know that you helped someone or something outside of yourself—if that is your why—your customers will know it.

Your "why" is more important than any elevator speech. It is deeper and will earn you more loyal customers than the most carefully crafted mission statement. It will turn strangers into customers and customers into raving fans.

You have frequently read my articles and heard my presentations on being different and being relevant as the two most effective ways to grow a successful business. Well here is the how: How do you differentiate and become more relevant?

Do the opposite of what everyone else is doing. Most of your competitors start with the "What?" What is it you do? Instead you start with the "Why?" and you live it.

Start living out your deepest "why" in your work and watch the results happen.

"People donʼt care how much you know until they know how much you care." —John C. Maxwell

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