Management

Most distributors rely on referrals and word of mouth to bring in new clients, with some also doing outreach efforts such as email, cold calling, etc. All these can bring in new clients, but are rather unreliable and unpredictable. To establish and grow a successful distributor business, you must consistently attract new qualified leads on…

Work with your team to create meaningful KPIs, trends, and action plans that are relevant for your business. Here are some ideas.

The disruptions and difficulties that have plagued global supply chains haven’t eased as quickly as people had hoped. Inflation is only amplifying concerns. People are stressed, which is why earning customer trust has never been more important. If we think about it, we are all in customer service, simply doing our best to make clients…

The Magnet Group, Washington, MO, has announced its most recent hire: Steve Parker as regional sales manager. In his new role, Parker will cover California, Arizona, Oregon, Nevada, Washington, Hawaii, Puerto Rico and Mexico. "Steve is so well known and loved from his years on the distributor and supplier…

Ask the Accountant… Question: Is there any way to see what I make on an order? Answer: Unfortunately, QuickBooks does not have the function of showing the gross profit of an order for non-inventory items, which is what most of a distributor’s orders are. If you create orders in SAGE, however, you can see what…

We are in a world that revolves around KPIs. Here are a few ways you can take action to reach your printing business goals.

After working hard over the years to build a successful print/promo distributorship or trade…

AIA Corporation (AIA) recently welcomed two new members to its business development team as part of its continued focus on strategic growth. Wendy Smith, CPIM, MASI, joins as vice president of business development; and Paula Klingman has been hired as a business development manager.

The management of predictable and un-predictable events is what makes for a frustrating war within business. But the battle can be won!

Print icon Benny Landa delivered a keynote address titled "Social & Business Success: How Diversity, Inclusion and Other Social Values Can Drive Engagement and Growth," focusing on lessons he's learned from his father, mentors and decades in the industry.