By
Mary Ellen Nichols
and Mas
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Several weeks ago, my fiancé Joe needed his suit emergency dry cleaned for a funeral. Normally he does a Saturday afternoon ritual visit to the cleaners with his dress shirts, but this time Joe appeared early in the morning mid-week, and, explaining the situation, asked for special expedited service. Not only was he OBLIGED, but also when Joe hit traffic picking up his suit, and was 20 minutes delayed after the store closed, the shopkeeper not only waited for him, but also did so after having a medical procedure earlier that day, Joe discovered later.
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Mary Ellen Nichols
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