UPS Launches Major Operational Plans to Avoid Repeat of 2013 Peak-season Problems
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UPS Inc. recently unveiled a series of sweeping operational measures designed to avoid a repeat of the delivery problems that plagued it during last year's peak holiday shipping season. The moves should also position the company for the rapid and secular changes occurring in shipping habits and their impact on its business.
For the first time in UPS' 107-year history, it will operate a full U.S. air and ground pickup, delivery, and sorting network on the day after Thanksgiving, which this year falls on Nov. 28.
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