Upselling: Run Your Business Like the U.S. Postal Service and Thrive
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In any list of companies and organizations to emulate, you certainly will not see the United States Postal Service. In fact, it was recently reported that the USPS is losing $25 million per day.
However, on a recent visit to my local post office, I saw one thing the USPS was doing very well: upselling.
Let me give you the full story. I had to ship back a defective cell phone so I took it to the post office. I put it in a priority shipping envelope, got in line, and soon made it to the cashier.
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