Check, Please
Pool your thoughts prior to a Web site redesign
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Keeping it user-friendly:
• What are the issues? Where are people exiting? Are there any pages that are particularly frustrating or hard-to-navigate?
• What are the good things about the site? What do you like?
• Who are your target users? How do they think about your products or services?
• Can someone who is unfamiliar with your company learn about your business and easily accomplish what they want to do on your Web site? Do you get the information you require from every customer interaction?
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Christen Gruebel
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