Leed’s Hires Regional Sales Managers and Realigns Customer Service Model
Pittsburgh-based Leed’s, a member of Polyconcept North America, hired a regional sales manager for the Wisconsin territory and a regional sales manager to represent Leed’s in the Wash., Ore., and Idaho regions. The company also adjusted the sales structure by reassigning roles within the customer service model.
Luke Hensler began representing Leed’s as the regional sales manager in Wis. in February. Hensler is an 11-year veteran to the promotional product industry, having joined Leed’s from Hartwell Apparel, Hartwell, Ga. In 2008, Hensler was elected as the president of the Promotional Product Association of Wisconsin.
Shelley Stewart will join the Leed’s team on March 10, 2008, as the regional sales manager for Wash., Ore., and Idaho. Stewart previously was a promotional product distributor, and comes to Leed’s with eight years industry experience. According to David Grobisen, national sales manager for the West, Stewart’s “experience as a distributor will be a natural fit with Leed’s consultative selling approach.”
To enhance the customer experience and add perspective to customer operations, Stacey Stewart, who currently is the manager of order processing, will become the manager of sales support operation. Deb Jackson, the current manager of sales support, will assume Stewart’s role as manager of order processing.
Shannon Sylva, director of customer operations, explained, “This leadership change not only recognizes and supports the contributions that both Stacey and Deb have made to the success of their respective departments and to Leed’s, but also further positions Leed’s to improve its standing as the premier supplier in the industry. This is a wonderful opportunity for Leed’s to become even more efficient and customer-centric and for Stacey and Deb to apply the knowledge they already have in a new and exciting setting.”
For more information on Leed’s, visit www.leedsworld.com