Megan Brennan Officially Takes Over As First Female USPS Postmaster General

Megan J. Brennan became the 74th postmaster general and CEO of the U.S. Postal Service (USPS) Sunday.

In a letter to employees, Brennan, who will take the ceremonial oath of office at an installation event at USPS headquarters next month, said:

"Despite all of the changes in the world since I began my career, the Postal Service continues to play an indispensable role in every American community—connecting people to each other, to businesses and their government, one doorstep and mailbox at a time.

"I firmly believe that our future is filled with opportunity, not just through the prism of winning customers and growing our business, but also from the perspective of enhancing our brand and the value we provide to the American public. We can reinvigorate the way we serve our customers and the public by constantly looking forward as an organization, anticipating the changing needs of our customers, and adapting as quickly as we can to a competitive and evolving marketplace."

She outlined a few long-term goals necessary for the organization's success, including investing in the future, increasing innovation, engaging employees and building its network for growth.

"We have a lot of momentum as an organization today—despite our financial challenges," she said. "We continue to take prudent steps to bring our costs and revenues into better alignment. However, the way we are structured today and the way we serve the public today will not be adequate to fully meet the demands of tomorrow's marketplace. To be successful in the future, we will continually reorient our business strategies to better connect with our customers and redefine the ways we serve the American public."

Appointed by the Governors of the Postal Service and announced in November, Brennan had been the chief operating officer and executive vice president of USPS, and previously held roles as vice president of both Eastern Area and Northeast Area operations. Brennan began her 29-year USPS career as a mail carrier in Lancaster, Pa. She earned a Master of Business Administration degree as a Sloan fellow at the Massachusetts Institute of Technology. She is also an alumna of Immaculata College in Pennsylvania.