My Best Promotion
PM: Any advice or insight you'd like to give on handling a rush job, working with churches, or anything else?
JH: Use preferred vendors or ones you have close relationships with. Be creative. Rather than using just FedEx or UPS, we also used OnTrac, which has an overnight delivery service from Calif. to Nev. that helped us get these rush orders completed.
When a client calls and wants to meet right away, make time for them. We went to see them in a few hours and got proposals back to them within hours.
Rush jobs? Just breathe and multi-task like you have never before! Also call to get tracking, delivery notices, and follow up closely until your client says they have received them.
As for churches, build that relationship with the buyer. I work directly with the pastor and his assistant and follow up often.
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