Norwood & BIC CEO Discusses Wentworth's Departure and the Company's Plans Going Forward

Paillot also addressed the difficulties the company has found in uniting the two brands. "Unfortunately, our integration and reorganization has caused some confusion, inconvenience and frustration on the part of our distributors," he said. "I acknowledge that and am committed to regaining their confidence in us. We have a comprehensive plan in place that will result in enhanced customer service—this is a clear priority for our organization."

"Now that the integration of the Norwood and BIC Graphic sites are nearly complete, we are refocusing our efforts on improving the customer's experience with us," he continued. "The plan is to make it as simple as possible to do business with us. And to offer our customers a continuous stream of innovative products and programs throughout the remainder of the year and long into the future."

For more information, visit www.norwood.com or www.bicgraphic.com.