RoadPro Invests In Customer Satisfaction
Given its dramatic growth in the promotional products market, RoadPro, Palmyra, Pa., has invested in added capabilities to insure that doing business is easy, productive and profitable for promotional products distributors. Specifically, RoadPro has increased investments in customer support personnel, sales agents, website capabilities and product assortment. “We’ve worked hard to earn our 5-Star ASI Supplier rating, and we’re taking additional steps to insure we keep it easy for our distributor partners to grow their sales with RoadPro,“ emphasized Don Baker, director of sales, RoadPro.
RoadPro recently added two customer support personnel to their team. Lisa Zimmerman joined RoadPro as a customer service representative to responsively aid customers from order placement through product receipt. Derek Morrison, inside sales representative, is working proactively with distributors to solve their promotional product needs, while insuring first-class service. Also, RoadPro has expanded its external team to ten industry-leading promotional product sales agents.
To better enable 24/7 self-service, RoadPro recently upgraded its RoadProPromo.com website. Website improvements include easier navigation, in-depth product content, virtual logo samples and a virtual flyer creator. The website is more easily navigated with sorting on product category, brand and price. Product content now includes detailed product specifications, shipping information and imprint options.
RoadPro’s products bring the comforts of home to the road for on-the-go-living. Whether at work or play, RoadPro provides distinct safety, convenience, comfort and leisure products from national brands like Garmin mobile electronics, Igloo coolers and Stanley drinkware. RoadPro also supplies its own brands,
like RoadPro travel appliances and auto accessories and MobileSpec electronics accessories. Pulling from a corporate arsenal of 12,000 on-the go items, RoadPro recently added innovative Portable Power System that can jumpstart a car, inflate a tire and power 12-volt devices from its portable rechargeable power source. “With our 30-year experience providing product solutions to business and leisure travelers, we regularly add innovative, distinct solutions at a great value,” reinforced Don Baker.