Read on for sound advice on how to handle verbal blunders.
Marketing Challenge: My marketing team and I placed a conference call to one of our clients. We got his voicemail, so I left a message and hit the phone’s “flash” button to end the call. My team and I continued to discuss the client and said some disparaging things. To our chagrin, we heard his voicemail finally disconnect. This meant that when he listened to his voicemail, he heard the uncomplimentary things we said.
Tips of the Trade: “Four Cures for Foot-in-Mouth Disease”
Read on for sound advice on how to handle verbal blunders.
Marketing Challenge: My marketing team and I placed a conference call to one of our clients. We got his voicemail, so I left a message and hit the phone’s “flash” button to end the call. My team and I continued to discuss the client and said some disparaging things. To our chagrin, we heard his voicemail finally disconnect. This meant that when he listened to his voicemail, he heard the uncomplimentary things we said.