Update 4/6: List of Promotional Products Suppliers Temporarily Closed Due to COVID-19 Disruptions
This is a list of promotional products suppliers that have announced temporary closures due to statewide shutdowns or other disruptions related to COVID-19. This list will be continually updated with new information as we receive it. Please note that this post includes only suppliers that have closed and may be a partial list as we work to process changing information. With some exceptions, suppliers whose main facilities have closed but are still able to fulfill orders from other other facilities are not listed.
If you do not see a supplier listed here, contact them for more information. For general daily operating status updates, visit PPAI's coronavirus-related supplier updates page. If you are a supplier looking to update your operating status, email us here.
Galaxy Balloons Inc. - UPDATE 4/6
Status: Production and shipping closed until at least May 4 due to Ohio shutdown order for non-essential businesses. Team working remotely to respond to emails and phone calls, create virtuals, answer questions and process orders to ship when reopened. More information.
Tervis - 4/3
Location: North Venice, Fla.
Status: Headquarters and manufacturing facility closed through May 1 due to Florida stay at home order. Customer service, sales and accounting working remotely to address questions, pre-book orders, produce proofs, create virtuals and more. Contact at (888) 508-8859 or firstname.lastname@example.org. More information.
The Sourcing Department / Brentwood Line - 4/2
Location: Brentwood, Tenn.
Status: Production paused until April 14. Taking orders, holding inventory, answering emails and phone calls, giving quotes, etc. Staff working remotely. More information.
Aminco International (USA) Inc. - 4/1
Location: Lake Forest, Calif.
Status: Closed until further notice due to California stay at home order. For urgent questions on orders or inquiries, email email@example.com. More information.
OTTO International Inc. - UPDATE 4/1
Location: Ontario, Calif.
Status: California office has reopened. Texas and Georgia offices still open and operational. Taking orders via website and responding to phone and email. More information.
Beacon Promotions - 3/31
Location: New Ulm, Minn.
Status: Production shut down until April 13. Accepting orders, producing proofs and virtuals. Customer service, sales, and accounting available for questions. More information.
AAkron Line - UPDATE 3/31
Location: Akron, N.Y.
Status: New York factory remains closed until further notice due to statewide stay at home order. Shifting production to Tennessee facilities where possible. Some product lines temporarily unavailable while New York factory is closed. Rush 24-hour service suspended. Office staff working remotely to assist. More information.
Proinnovative Line - 3/31
Status: Production closed by governor's order, starting April 1 through April 30. Staff working remotely will maintain customer service. Production for some products shipping from other locations (totes, keychains, drinkware) will remain until those locations are closed. More information.
Dixie Seal & Stamp Co. - 3/30
Location: Tucker, Ga.
Status: Closed until April 13 due to government shutdown order. Unable to ship orders until week of April 13. Office staff working remotely on purchase orders, quotes and virtuals. Sending out new acknowledgements with approximate ship dates for in-house orders. Email firstname.lastname@example.org with questions. More information.
StoneyCreek - 3/27
Location: Blairstown, Iowa
Status: Manufacturing shutdown March 25 through April 6. Sales and support staff available remotely. Call (800) 688-6264 or contact sales reps through regular contact information. Customers with in-house orders will receive updates throughout. More information.
Bruce Fox Inc. - 3/27
Crystal D - 3/26
Location: St. Paul, Minn.
Status: Closed until April 10 due to executive order by Minnesota's governor. Unable to ship orders until the week of April 13. Working to ship in-house orders by end of day Friday, March 27. Office staff working remotely on ideas, pricing and virtual meetings. Orders placed before April 13 will be entered and processed as possible with customer service and art teams. More information.
Ball Pro Promotional Group - 3/26
Location: Eden Prairie, Minn.
Status: Production and shipping facility shut down beginning March 30 through April 10 due to Minnesota statewide stay in place order. Remote staff entering orders and managing emails. More information.
Astor Chocolate - 3/26
AWDis - 3/25
Location: Charlotte, N.C.
Status: Closed through April 16 due to city and county stay at home order. More information.
Spector & Co. - 3/25
Status: Production on hold. Staff in customer service, order entry, creative/art, account management, sourcing and product development operating remotely. Booking orders for future production and delivery. Go Unique team (factory direct projects and programs) at full speed again as production has come back online in China. More information.
Gemline - 3/25
Location: Lawrence, Mass.
Status: Unable to ship decorated domestic orders from Massachusetts facility due to state non-essential business shutdown. Open orders scheduled to be shipped before April 7 will be evaluated and may be delayed until facility re-opens. Administrative, customer service and sales teams working remotely. Still able to ship blanks and do some decoration on certain products for urgent orders. Global Solutions production and deliveries will remain on schedule. More information.
Fastbadge - 3/25
Location: Slidell, La.
Status: Closed until at least April 12. More information.
Illini - 3/25
Seville Gear - 3/25
Location: McFarland, Wis.
Status: Production facility and offices closed through April 24 due to Wisconsin safer at home order. Orders currently approved for production have been completed and shipped. New orders unable to ship. Employees working remotely to answer questions, work on projects, make virtuals and take orders to ship when reopened. Email email@example.com. More information.
Edwards Garment - UPDATE 3/24
Location: Kalamazoo, Mich.
Status: Kalamazoo warehouse (initially closed March 23) will reopen Wednesday, March 25 and resume processing and shipping orders after Edwards Garment was classified as an essential business. Critical staff only on-site. Other teams will continue to work offsite including customer service, inventory planning and credit. Orders may be placed electronically or by contacting customer service. More information.
Ad-n-Art - 3/24
Busrel - 3/24
Location: Saint-Leonard, Quebec
Status: Operations temporarily ceased through April 13 due to Quebec closure of non-essential businesses. Will update when more information becomes available. More information.
Timbuk2 - 3/24
Location: San Francisco
Status: Factory operations suspended until April 7 following Bay Area shelter in place order. Unable to ship San Francisco-made custom bag orders until factory reopens. Distribution warehouse still able to ship blanks from stock bags inventory. Contact sales rep directly or email at firstname.lastname@example.org. More information.
St. Regis Group - 3/24
Status: Temporarily shut down due to government regulations in Illinois. Customer service representatives working from home to assist with questions or inquiries. Email email@example.com for questions on orders or future projects. More information.
Storm Duds Raingear - 3/24
Location: Attleboro, Mass.
Status: Offices and production facilities closed through April 7th due to Massachusetts statewide shutdown order. Not producing or shipping any production orders. Sales and customer service staff working remotely and available for email inquiries, order placement, quotes, etc. For assistance regarding existing orders contact Meredith O'Brien at firstname.lastname@example.org. More information.
Americanna Company / Bay State Specialty Co. - 3/24
Location: Lakeville, Mass.
Status: Closed until April 7 due to Massachusetts statewide shutdown order for non-essential businesses. No manufacturing capabilities during this period, but able to accept orders, answer calls and communicate with customers via remote office locations. Email email@example.com, firstname.lastname@example.org, email@example.com or firstname.lastname@example.org. More information here or here.
Terry Town - 3/24
Location: San Diego
Status: Closed until further notice due to California statewide shutdown order. Customer service and outside sales teams working remotely to respond to questions, prepare virtual mockups and acknowledge orders that can begin shipping when reopened. Email email@example.com. More information.
Sungraphix - 3/23
Location: Auburn, Maine
Status: Facilities shut down until further notice effective March 23. Unable to process new orders or send pending orders into production. Orders in production that have not yet shipped are on hold until further notice. More information.
Gildan Activewear - 3/23
Status: Temporarily suspending production at all manufacturing facilities until mid-April due to mandatory business shutdown in Honduras and similar directives in other areas of the U.S. and Canada where the company operates. Distribution centers will remain open. More information.
AmeriFoam - The House of Foam - 3/23
Location: Brooklyn, Mich.
Status: Closed through April 13 due to Michigan stay at home order and closure of non-essential businesses. In-house orders will resume manufacturing April 14 with revised ship dates. Contact AmeriFoam directly about new and existing projects. More information.
EMT - 3/23
Status: Domestic offices closed beginning 3/24 due to closure of non-essential businesses in Indiana. Overseas production facilities operating normally, but unable to ship orders until April 8. For questions, contact EMT representative or Melissa Halcomb at firstname.lastname@example.org. More information.
Coloring Book Solutions - 3/23
Location: Ashland, Ohio.
Status: Production suspended through April 7 due to mandate issued by Ohio's governor. Customer service, sales and accounting departments remain operational. Customer service available through normal channels. More information.
Logomark - 3/23
Location: Tustin, Calif.
Status: California production facility closed due to statewide shutdown order. Taking orders that will ship in next three to four weeks. Employees working from home to accept orders, answer questions, and work on projects and virtuals. Email questions to email@example.com or contact regional sales manager. More information.
Warwick Publishing - 3/23
Location: St. Charles, Ill.
Status: Closed due to state-mandated shelter-in-place order. Unable to process new orders or send pending orders into production. Orders that are in production but have not yet shipped are on hold until further notice. Contact customer service with questions. More information.
ModernLine - 3/23
Location: Clearfield, Pa.
Status: Factory closed due to Pennsylvania shelter-in-place order. Email firstname.lastname@example.org or contact by phone for questions. National sales rep Joe Davis available at email@example.com. More information.
StrombergBrand Umbrellas - 3/22
Location: Valley Cottage, N.Y.
Status: Production and shipping ceased until New York shelter in place restrictions are lifted. Customer service working remotely and available during normal business hours. More information.
Gemini Industries - 3/21
Location: Roxana, Ill.
Status: Closed through at least April 7 due to Illinois stay at home order. No production or shipping. Staff working remotely answering phones and emails. More information.
Tri-Mountain - 3/20
Location: Irwindale, Calif.
Status: Closed through April 19 or until further notice in accordance with California statewide shutdown order. Posting updates to website and social media platforms. Responding to questions at firstname.lastname@example.org. More information.
Moderne Glass Co. Inc. - 3/20
Tex Visions - 3/20
Location: Carlisle, Pa.
Status: Closed until further notice due to Pennsylvania shutdown order. Unable to accept new orders or send pending orders into production. Orders in production but not yet shipped are on hold under further notice. Contact customer service department through online chat or email for questions. More information.
Bag Makers - 3/20
Location: Union, Ill.
Status: Closed from March 21, 2020 until at least April 7, 2020. Small number of staff processing orders from home. Unable to produce or print orders. Team is contacting customers who may have had orders in process or in production. More information.
LarLu - 3/20
Location: Winona, Minn.
Status: Production shut down until April 13. Contact for orders, questions or quotes. Staff working remotely to respond to incoming communication. More information.
Sweda Company LLC - 3/20
Location: City of Industry, Calif.
Status: Unable to ship orders from City of Industry distribution center until April 20 due to California statewide shutdown order. Custom socks, headwear and lanyards still able to ship. Teams working remotely to respond to calls and emails. More information.
The Premium Line - 3/18
Location: Las Vegas
Status: Closed due to Nevada shutdown of non-essential businesses. Unable to ship items for 30 days. Monitoring email and phones. More information.
Chameleon Like - 3/18
Location: Gilroy, Calif.
Status: Journal production suspended through at least April 8 due to California shelter in place order. Inside and outside sales teams available for questions. Packed Online facility in Houston remains open. More information.