Verizon Promotes Use of Its Inventive Self-Service Interactive Tool With an Inventive Interactive Tool
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The In-Home Agent self-help tool truly puts the customer in control. The application is easy, fast and effective, and it simplifies the customer experience by putting the equivalent of a support agent in the customer's home.
"We want to get as many of our customers as possible to use the self-help tool so they can take advantage of the benefits it provides," said Gary Butler, vice president of regional operations for Verizon. "The iKyp webkey helps us do that by making it very easy for customers to go directly to the download site and get the application."
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- Earl Butler & Associates
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