Dale Denham

Dale Denham

Dale is a business leader who is best known for providing business-focused I.T. leadership. He believes technology is not limited to increasing efficiency, but is essential to driving revenue. Dale strongly believes having great people is the critical ingredient to success no matter how great your technology might be.Known to many in the promotional products industry as a leading technologist, Dale is using his mix of business and technology to help drive the industry forward. One of the leaders and founders of the PromoStandards effort, Dale and others are working hard to address industry inefficiencies. Dale also is a board member of PPAI through 2018.Follow Dale on Twitter @daledenham or connect with him on LinkedIn via http://www.linkedin.com/in/daledenham.

Why Didn't I Think of That?

Upon release of a new feature or invention, I hear people say, “I wish I had thought of that.” Depending on the topic, I occasionally hear people say, “I thought of that, I could be a millionaire!” Just last week, I opened my Kindle reader on my iPad and tried the “continuous scroll” feature. I…

What You Need to Know From the PPAI Technology Summit

Last week, I attended the 5th annual PPAI Technology Summit with more than 100 industry colleagues to network and be inspired. The conference is geared toward technology leaders in the industry, but there were many topics covered useful to each of you. Security It's no surprise security was a big topic here, especially with all…

The 2018 #Online18

The #Online18 most influential people consists of industry influencers who use online tools and strategies to benefit their business and the overall promotional products industry. Each year gets tougher to identify the #Online18, as the online marketplace continues to evolve. One important note about the #Online18 is that this is primarily based on a personal…

Why Gmail Is No Longer Cool

Gmail launched in 2004, and was immediately a hit largely because they offered more free storage than anyone. It was more than storage that kept Gmail the leader in email, it was powerful features that were easy to use overall. Gmail was one of the first major applications to use AJAX (if you really want…

Promos and Politics

Politicians love promotional products when they are running for office, and mid-term elections are right around the corner. Yet the politicians don’t really understand the value of our industry (does anyone?), and that can be dangerous, as they pass laws that can negatively impact us. For example, language has been proposed in the past that…

Say What You Mean!

"Irregardless" means regardless, so why do some say "irregardless?" In fact, most dictionaries state that "irregardless" is nonstardard or incorrect use, yet I hear so many colleagues use the phrase. So what, you say? Why does it matter? Perhaps it doesn’t matter to most people, but it always makes me pause to contemplate the speaker’s…

4 Tips to Avoid Getting Hacked

It's getting ugly out there. In the last four weeks, I've seen more successful "hacking" attacks within the promotional products industry than ever before. I am confident the attacks are 3 to 4 times more prevalent than they were just several months ago. This is creating havoc for everyone from suppliers to our buyers. The…

6 Ways to Increase Responses

My last blog, “5 Reasons to Stop Using Voicemail,” triggered several conversations with people who had different viewpoints. Some conversations, including one left as a post on the blog, asked for ways to increase responses. Today’s post gives you alternatives to increase responses that are much more worthwhile than leaving voicemails especially when prospecting. Do…

5 Reasons to Stop Using Voicemail

Voicemail is on a prolonged downward trend that is beginning to accelerate. Nearly all the messages I receive on voicemail are cold callers. Nearly all the messages on voicemail never make it past 5 seconds before I delete them. There was a time that I cared enough to listen to—and even to return—people’s calls and…

Drop the Resolution, Set Goals Instead

Only 9 percent of people achieve their new year resolutions, according to Statistic Brain. Resolutions and goals are very similar in many ways. Even their definitions are similar. Goals are “the object of a person's ambition or effort; an aim or desired result,” where a resolution is “a firm decision to do or not to…

Gifts for Gadget Lovers

It’s that time of year where people ask me what to get their friends who love gadgets. There is no shortage of ideas this year for you to consider. The hard part is finding the right gift for the right person. Let’s start with the obvious. Amazon Echo (Alexa): On the off chance you know someone…

Expo Tip: Using Outlook With Multiple Time Zones

Expo is around the corner, and your calendar is filling up with meetings. When you arrive at Expo, your phone will automatically update your time zone, and your calendar entries need to be scheduled properly to make your life easier. For example, I live in the Eastern Time Zone, and if I schedule a meeting…

Familiarity Sells

People buy what they are comfortable with and from people they are comfortable with. Switching to a new vendor or a new product creates angst that they might make a bad decision. Therefore “top sellers” remain top sellers because of social validation. We can’t be wrong if everyone else is buying something. Despite buying what…

Watch Out for the Word 'Actually'

When I hear the word “actually” in a presentation, my "BS detector" goes on high alert. While true in all presentations, the alarm bells ring very high when the word is used in a software demonstration. “You can actually pay your bill with one button click.” “You can actually see your logo with no effort.”…

7 Reasons E-Commerce Is Better Than Face-to-Face Salespeople

E-commerce: Is available all the time Serves unlimited customers or prospects at the same time without waiting Allows the customer to browse without pressure Listens to exactly what the customer says, and shows them what they’ve asked for Suggests other items gently, while showing them what they ask for Remembers who customers are on every…