Joseph P. Truncale, Ph.D.

Joseph P. Truncale, Ph.D.

Joseph P. Truncale, Ph.D., CAE, is the Founder and Principal of Alexander Joseph Associates, a privately held consultancy specializing in executive business advisory services with clients throughout the graphic communications industry.

Joe spent 30 years with NAPL, including 11 years as President and CEO. He is an adjunct professor at NYU teaching graduate courses in Executive Leadership; Financial Management and Analysis; Finance for Marketing Decisions; and Leadership: The C Suite Perspective. He may be reached at Phone or text: (201) 394-8160.

Collaboration or Confusion? Why Effective Leaders Need a Plan for Employee Feedback

While employee engagement and feedback are essential parts of participatory management, without structure and clearly articulated levels of responsibility and authority, what is intended to be collaboration may lead to confusion. The question is who is empowered to make decisions on behalf of the organization?...

In Praise of Pizza Friday: Why Company Culture Needs Management Training

One of the concerns I hear most often from CEOs and owners is the state of their organization’s culture. These issues are especially perplexing since there are any number of tactics being employed to help build team spirit. And while there is nothing wrong with “Pizza Friday,” these ideas alone are not likely to move the needle in the direction of cultural improvement...

7 Questions for Optimum Meetings

Regularly scheduled, well-structured management meetings can spell the difference between accomplishments and falling short of goals.

The Tyranny of Incremental Goals

It will soon be budget time and time to set a goal with expected growth in GDP. What is the expectation when we set these goals?

Customer Analysis: Where Do the Profits Come From?

Customer account review is not a new idea, though it is rarely done in a robust, comprehensive way. As businesses emerge from the impact of COVID-19, retaining customers at any cost seems likely and logical. Given the unique challenges of bringing business back, this may be the best time to incorporate the discipline of structured, purposeful account review and analysis...