Travis Tyler

Travis Tyler

Travis Tyler is a marketing specialist with PowerChord, a marketing software provider. Reach him at ttyler@powerchord.com.

What Costco Overtaking Amazon in Customer Satisfaction Means to Marketers

Now that the first quarter of 2019 is over, there’s one company (in particular) that has a few of us as confused and contemplative as the iconic business baboon. Hint: This retail giant is no longer No. 1 in customer satisfaction. Let’s see if you can guess which industry giant we’re talking about with these…