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Harriet Gatter, owner of Accounting Support LLC, was an ad specialty distributor for 23 years and an adjunct professor of accounting at Neumann University. She sold her ad specialty business in 2012, became certified as a QuickBooks ProAdvisor, and now works exclusively with ad specialty distributors nationwide on their QuickBooks, order management and accounting needs.

Ask the Accountant… Question: Do I have to order specific checks to print in QB Premier? Answer: Yes, QB Premier has a particular format when printing checks. You don't have to order directly from Intuit. However, if you are ordering from another source, make sure they know which QB program you are using and the…

Ask the Accountant… Question: I am having small negative amounts left over in my accounts payable aging report after I record paying suppliers. What am I doing wrong? Answer: Negative amounts in your accounts payable are usually the result of the QuickBooks supplier purchase order not matching exactly the invoice from the supplier before creating…

Ask the Accountant… Question: I am integrating SAGE Online with QuickBooks Premier. I am getting duplicate customers and vendors. Why is that happening? Answer: When integrating two software packages, if any data in the receiving system is not identical to that being exported, it will be identified as a new and different entry. For instance,…

Ask the Accountant… Question: I have used OrderMaster for a long time. Is there any support for the software? Answer: Unfortunately, no. OrderMaster is no longer supported. It was sold as a stand-alone product that users owned and loaded onto their computers. It has remained static while your computer operating systems have continually advanced. The…

Ask the Accountant… Question: I Google searched for QuickBooks support. They told me that I have to upgrade to QB Premier 2020 even though I am in QuickBooks Premier 2019. Is that true? Answer: I get many calls about this. Internet searches for QB support can connect you with non-QuickBooks entities whose business it is…

Ask the Accountant… Question: I’ve heard rumors that QuickBooks Desktop is going away. Is that true? Answer: I’ve heard those rumors for years, but QB Desktop (Pro, Premier and Enterprise) is improved upon year-over-year, and appears to be here to stay. I recently attended a webinar by Joe Woodard about this very subject. He quoted…

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