Management

BIC Graphic Hires Blair Hawley as Chief Operating Officer
March 12, 2019 at 2:06 pm

BIC Graphic North America, Clearwater, Fla., announced that it has hired Blair Hawley to fill the newly-created role of chief operating officer. Hawley will assume leadership of manufacturing, customer service, procurement, inventory, supply chain management, logistics and planning, and will report directly to CEO David Klatt, whom the company hired last February. Hawley's background includes…

Ken Morrison Joins Chocolate Inn/Taylor & Grant/Lanco
March 11, 2019 at 1:00 pm

Chocolate Inn/Taylor & Grant/Lanco, Hicksville, N.Y., has named Ken Morrison national account manager. In this role, Morrison will tap into his more than 25 years of experience in the promotional products industry to build relationships with top distributors and key accounts around the country to increase sales. “I am…

Stouse LLC Announces Clay Davis as New President and CEO
March 11, 2019 at 9:19 am

Stouse LLC, New Century, Kan., announced that Clay Davis has been named president and CEO of the company, effective immediately. Davis succeeds Bruce Reed, who has announced his retirement after 14 years of leading the organization, but will remain active on the…

Do I Need to Collect Sales Tax on Web Sales?
March 8, 2019 at 2:17 pm

Question: I have online stores. Do I need to collect sales tax on web sales? Answer: It used to be that you only had to collect sales tax in other states if you had some sort of presence or “nexus” in that state. Everything changed with the Supreme Court decision South Dakota v. Wayfair Inc.…

Precision Crystal Gifts and Awards Hires Amy Wooldridge as Customer Service Rep
March 7, 2019 at 11:35 am

Precision Crystal Gifts and Awards, Bartlett, Tenn., announced that Amy Wooldridge has joined the team as a customer service representative. Wooldridge has more than a decade of experience in the promotional products industry, and formerly worked at Crystal Images, City of Industry, Calif. She has deep experience in working…

Promo ROI: Tracking and Measuring Client Promotions and Your Own Marketing
March 7, 2019 at 11:19 am

One of the most critical data points to measure is return on investment, or ROI. If you can show your clients exactly what their money got them, it’s a powerful thing, an affirmation that their investment in you was worth every penny. And if you can see how your own marketing efforts performed relative to the cost, you can tweak and experiment to get the most bang for your buck...

Barefoot Swag's Britni Levitt and Rhonda Reedy Talk Taking On the Big Online Distributors, Delighting Customers and More
March 6, 2019 at 11:24 am

Barefoot Swag Powered by Proforma is a three-person operation that's topped $1 million in sales, almost entirely online. How has the small distributor found so much success competing with the big online mega-players? Owners Britni Levitt and Rhonda Reedy joined the show to share their story. Plus, customer reviews, work-life balance, women-owned businesses and legislating Pop Tarts...

Buy a Mirror
March 4, 2019 at 2:11 pm

Buy a mirror. There are two kinds of people in the world. And you can learn a great deal by their responses to handling a misstep. Let’s say you are going on a walk and trip on a crack in the sidewalk. The first kind of person gets critical of the homeowner with the crack…