Newsletter Blogs

An Onion is Heaven
May 15, 2017 at 11:25 am

I hear many people make excuses for postponing selling or giving presentations because they are concerned that they aren’t quite ready. Not being ready is a bad excuse for postponing success. The concern I often hear is that people don’t feel ready because they are worried their sales pitch or presentation won’t be perfect. Typically,…

My 5 Favorite Promotions of the Week
May 10, 2017 at 12:23 pm

Because I didn't get to blog last week, this post is more like my five favorite promotions of the last two weeks. Promotional products have been making major headlines this week, thanks to their uniqueness, and I wanted to showcase some of my favorites! Keep reading for my top five. 1. Doritos "Guardians of the…

Don't Do Unnecessary Work
May 5, 2017 at 3:13 pm

Question: In QuickBooks, I prefer to set up items as categories, such as apparel or pens, and type in the individual descriptions. Is there any reason not to do it that way? I feel like I'm going to end up with too many items otherwise. Answer: I can understand why you might want to do…

The Ingredients of Success (Part 1 of a 10 Part Series)
May 4, 2017 at 2:21 pm

Like a recipe for a great meal, successful people share certain traits that, when combined, create a life worth living. "Success" is a multifaceted word with different meanings to different folks. For some, it implies profit, prosperity or even popularity. Herein lies one of the problems for many people. They want to be successful, but…

Promotions With a Purpose
May 3, 2017 at 2:43 pm

It isn’t very often that we have an opportunity to make the world a better place with our purchasing decisions, but we have found three companies that are enabling us to do just that. In the spirit of doing the right things, we are highlighting companies and products that give back to the community and…

The Importance of Online Feedback
May 2, 2017 at 1:23 pm

Hardly a day goes by that I don’t receive a request for my feedback on a recent transaction, call, visit or inquiry. In some cases, I can’t even leave a web page until I tell them whether I want to provide feedback. It would be easy to assume that there are too many surveys, and…

Stop Trying to be Successful
May 1, 2017 at 2:42 pm

We are all aiming for success. Success in our business. Success in our lives. One of the keys to accomplishing success is our commitment and the language we use. Some people have a low commitment to success, and it’s apparent in their language. For example, sometimes people will tell me that they are going to…

My 5 Favorite Promotions of the Week
April 26, 2017 at 12:33 pm

The other day, I got lunch at this fast-casual, healthy restaurant in Philadelphia that I frequent often (because they have the best sweet potato hummus). On this particular visit, it was raining, so I paid extra attention to the paper bag the cashier handed me, as I realized this bag would not stand up well…

Setting Up Non-Inventory Items
April 21, 2017 at 2:57 pm

Question: I have my non-inventory items set up in QuickBooks, but I don't see anything in my cost of goods sold account, and my sales numbers seem very low. Why is that? Answer: Chances are you don't have your non-inventory items set up correctly. This is a common error for our industry, and one of…

Do You Have An Obsession for Customer Delight?
April 21, 2017 at 3:23 pm

obsession noun 1. The state of being obsessed with someone or something: She cared for him with a devotion bordering on obsession. 2. An idea or thought that continually preoccupies or intrudes on a person’s mind: He was in the grip of an obsession he was powerless to resist. I know it sounds crazy, but…