Newsletter Blogs

Promotions With a Purpose
May 3, 2017 at 2:43 pm

It isn’t very often that we have an opportunity to make the world a better place with our purchasing decisions, but we have found three companies that are enabling us to do just that. In the spirit of doing the right things, we are highlighting companies and products that give back to the community and…

The Importance of Online Feedback
May 2, 2017 at 1:23 pm

Hardly a day goes by that I don’t receive a request for my feedback on a recent transaction, call, visit or inquiry. In some cases, I can’t even leave a web page until I tell them whether I want to provide feedback. It would be easy to assume that there are too many surveys, and…

Stop Trying to be Successful
May 1, 2017 at 2:42 pm

We are all aiming for success. Success in our business. Success in our lives. One of the keys to accomplishing success is our commitment and the language we use. Some people have a low commitment to success, and it’s apparent in their language. For example, sometimes people will tell me that they are going to…

My 5 Favorite Promotions of the Week
April 26, 2017 at 12:33 pm

The other day, I got lunch at this fast-casual, healthy restaurant in Philadelphia that I frequent often (because they have the best sweet potato hummus). On this particular visit, it was raining, so I paid extra attention to the paper bag the cashier handed me, as I realized this bag would not stand up well…

Setting Up Non-Inventory Items
April 21, 2017 at 2:57 pm

Question: I have my non-inventory items set up in QuickBooks, but I don't see anything in my cost of goods sold account, and my sales numbers seem very low. Why is that? Answer: Chances are you don't have your non-inventory items set up correctly. This is a common error for our industry, and one of…

Do You Have An Obsession for Customer Delight?
April 21, 2017 at 3:23 pm

obsession noun 1. The state of being obsessed with someone or something: She cared for him with a devotion bordering on obsession. 2. An idea or thought that continually preoccupies or intrudes on a person’s mind: He was in the grip of an obsession he was powerless to resist. I know it sounds crazy, but…

The Best and Worst 2017 NBA Playoffs T-shirts
April 19, 2017 at 1:10 pm

With March Madness gone, basketball fans are focusing on another basketball event: the 2017 NBA Playoffs. Whether it's to watch LeBron go for another ring or the Golden State Warriors' dream team, fans everywhere are ready for an exciting end to the 2017 NBA season. And, as per usual, all I can focus on are the…

Navigate
April 18, 2017 at 11:33 am

I was playing poker with some friends recently, and we began to discuss raising our children. (Yes, I realize that is not what you are supposed to talk about while playing poker.) We began to talk about our different parenting strategies and helping our children turn into good adults. My mother always told people who…

Who Do You Blame?
April 17, 2017 at 11:45 am

We have all experienced walking down the street and tripping on a crack in the sidewalk. There are only two types of responses to this experience. The first type of response is to blame the person who owns the home for not properly maintaining their sidewalk and fixing the crack. The second type of response…

Correctly Updating QuickBooks
April 7, 2017 at 2:47 pm

Question: I am using an older version of QuickBooks and want to upgrade to the current year. What should I do to prepare for this? Answer: First of all, back up your current QuickBooks file. Then, run your balance sheet, and profit and loss (income) statements on both the accrual and cash bases for the…