Mary Busch

Chicago-based R.S. Owens, manufacturer of recognition awards, announced the promotion of Brian Nawrocki to executive accounts senior customer-service specialist. In this role, with a focus on custom award programs, Nawrocki will provide customer service to many of Owens’ executive accounts. “This is a great move for Brian, for Owens and for our customers,” said Mary Busch, executive accounts manager. “Brian has 14 years of experience at Owens in customer service and managing custom programs, and he recently spent about half a year cross training in our quoting department, learning how to develop cost estimates for custom requests,” continued Busch. “This has given him a

Mary Busch, manager of executive accounts at R.S. Ownens, Chicago, received Adventures in Advertising’s (AIA) top award in the “Best Hard Goods Customer Service Rep or Team—Category 1” at AIA’s annual conference in Denver last month. “This is such a great honor,” said Busch. “It really shows what teamwork can do and I’m flattered to receive this honor on behalf of everyone at R.S. Owens. It’s a real testimonial to the work we do and the products we manufacture.” Adventures in Advertising recognizes its franchisees and supplier vendors at the annual conference. R.S. Owens’ Executive Accounts Team received AIA’s “Save the Day” Award in