A Salute to Our Industry's Heroes
And security procedures... are we really safer for everything they make us do?
Food choices always amaze me. Some airports offer a variety of options. For my early morning flight, I thought I would have breakfast at "Chili's Too." The restaurant was about half empty but the wait was 45 minutes. I didn't have that much time, so reluctantly I opted for Burger King where it took about 25 minutes to get through that line. Brilliant staffing management choices had just one cashier and four stations. The only healthy choice was oatmeal. And showing those calorie counts on the menus is pretty eye opening. The little fried potato tot things that I don't eat were almost 1000 calories! Wow!
Starbucks? Forget about it. The waiting is no less arduous. Why does getting a cup of coffee require such a significant time investment at the airport? It doesn't seem to take that long at the same store in town. It seems that more efficient foodservice at airports would be a blessing.
Lastly, I'm amazed by people's lack of awareness or consideration for others. Since everyone is trying to pack for carry on and avoid baggage check fees, it seems you must be constantly on the look out for swinging backpacks or bags or people's small rolling suitcases blocking pathways.
Ok... that's it for my airline travel gripes. The good news is after we go through all that, good things happen. Business gets done. Relationships are nurtured. We learn from our experiences. And love it or hate it, being able to wake up one city and go to bed that night in another one across the country really is a blessing.
I look forward to seeing many of you at Promotions East and other industry events. Enjoy your travels!