A Supplier Nightmare and Why Should You Go to Trade Shows
FACE TO FACE PERSONAL CONNECTIONS and BUSINESS OPPORTUNITIES
Trade shows give us the opportunity to connect in person and attending this show was a way for me to meet face to face with the sales manager for the company who produced these mugs. I was hoping that we could communicate more effectively in person. That's where their two options to resolve this were again presented. With everything that had happened here... as noted, these options weren't acceptable to me. He really is a nice guy and understanding of my plight, but apparently is not able to come up with a more favorable resolution.
But as trade shows are so good for doing, I came across the solution to this mess. While visiting my friends at the PPAI booth, I stepped across the aisle to my friends at SAGE to see what supplier at the SAAC Show carried the terra cotta flowerpot mug I needed. Using the SAGE search engine tool, I found 777 Promotional Products, a supplier that specializes in drinkware. Bill Kerr, the affable Chief Operating Officer who was at the show, was sympathetic to my situation and we worked out an arrangement to have them cost effectively produce the mugs. While we will incur some expense, we feel comfortable the client will end up with mugs printed correctly in about a week. I've seen their imprinting and they are good. I look forward to introducing 777 to you soon through FreePromoTips and you can get a sample of their quality work.
I use this current example of how a personal connection I've made with a supplier partner at a trade show has helped me. But this is just one of many relationships I forged that have enabled me out of jams and allowed me to see new things that I would never know about if I stayed in the office.