New Analytics Dashboard Gives US-based Ricoh Direct-to-Garment Printer Users Valuable Insights into Machine Usage and Print Business

By Lauren Searson

AnaJet (a Ricoh company) (PRINTING United Booth 1800) recently released the Ricoh DTG Printer Analytics Dashboard, an online tool designed to provide U.S.-based Ricoh direct-to-garment printer users with important information about their machines.

The new Printer Analytics Dashboard provides helpful insight into the status of the machine.

Accessible via web browser, the Printer Analytics Dashboard compiles insightful information for connected RICOH Ri 1000 and Ri 3000/Ri 6000 machines. Benefits of the dashboard include:

Easier printer maintenance. Thanks to a dashboard module that displays current ink levels for up to 10 Ricoh direct-to-garment printers, a user can now see when an ink cartridge needs replacement — even when they’re nowhere near their printer. In addition, the dashboard also gives convenient access to “Maintenance Alert” history, helping users keep track of maintenance performed on their machines.

Valuable insight into a print business. The dashboard provides users with data on print volume and how much ink is being used.

Easier planning and purchasing. Users can plan and manage their ink inventory more efficiently with access to information on their ink usage over time.

To activate their dashboard, customers must install and run a lightweight application called Data Collector. The utility gathers relevant data from your printer, which is then used to populate the dashboard’s information modules.

An added benefit of installation is a more efficient technical support process. In the past, troubleshooting required a customer to download and email raw printer logs, which can be a time-consuming process. With the new printer analytics tool, service technicians can identify error events more easily and use printer health statistics to troubleshoot issues more efficiently.

Available as part of the AnaRIP software package, Data Collector is available for download on Anajet.com. The Data Collector tool does not collect users’ customer information or data on specific graphic files. The utility can be disabled at any time. Ricoh Ri 1000 customers must have the latest firmware installed to ensure compatibility with Data Collector.