Great Minds Think Alike!
Opposites attract for a reason. Working with our opposite can complement us. Roni Wright, vice president of The Book Company, an industry supplier, noted that we need to shine with the skills we do have. “Acknowledge our weaknesses and make our strengths our assets,” she said. “We all have unique challenges and we make different choices.” Roni shares her thoughts on the PPAI Leadership Conference and her Woman of Achievement Award in this short video.
Accept Diverse Communication Styles: We all communicate differently. But what could be a potential pitfall is really only a style difference. If we all have an inherent respect for the values of the other person and look for common ground, communication can nurture success.
Andrea Smith, industry relations manager for distributor The Vernon Company, believes that understanding communication across generational lines is one important issue. Whether a manager with employees, or a salesperson selling to a customer, the differences in the communicating parties may vary by decades in age. “Sometimes communication styles are not only different but can be challenging,” explains Andrea. “We must continue to grow and adapt to the situations we find ourselves in.” She feels communication is not a battle of the sexes, but believes success is found with a blend of people where all ideas are welcome.
Often communication is more than just a matter of simple understanding in a conversation. It can involve potentially uncomfortable topics or information. Emotions can change communication quickly. “You can make your point and retain respect without yelling or being unpleasant,” according to Grethe Castberg Adams, president of industry supplier Southern Plus. “You have to have the respect of people. It is difficult to get cooperation without it,” Castberg adds. It is also important to remain approachable at all times. “My door is never closed,” she points out. “Anyone can come in anytime.”