Indemnification: Are You—And Your Clients—Really Protected?

Indemnification agreements will continue to be a common best practice for Fortune 1000 companies, but they have little if any value in protecting your customer's brand. Wouldn't it make more sense to avoid these recalls altogether via control and management of our supply chains? By implementing a proactive comprehensive compliance program, you can have the processes and procedures in place to avoid having product safety issues in the first place. Not only does this solution protect your customer's brand, it protects yours, too.

Brent Stone is executive director - operations for Quality Certification Alliance (QCA), the promotional products industry's only independent, not-for-profit organization dedicated to helping companies provide safe products. A Six Sigma Black Belt, Stone has more than 25 years of in-depth supply chain management experience with extensive expertise in process design, development, improvement and management. He can be reached at brent@qcalliance.org or visit www.qcalliance.org for more information.