Lost a Big Promo Products Account? 7 Tips to Win More Sales
5. Make your customer aware of all the services you can provide. It's not uncommon to lose a sale because a customer didn't know you could provide an additional service they were seeking. List your services in all your marketing materials. And when you can't provide a service, seek to form alliances with businesses that can.
6. Keep in touch. Keep the door open for more sales by always being professional, courteous and upbeat. Keep in touch with the customer via newsletters, articles of interest, special offers, virtual and spec samples, and occasional phone calls. You never know when another opportunity will present itself. Companies change hands frequently, the next person in line may give you another opportunity, or your lost account may get back in touch with you.
7. Upgrade your selling skills. Work with a business coach or mentor, or join a coaching group. Attend sales training classes at industry trade shows. Stay current with the latest trends in promotional products sales. The top sales professionals are always learning and upgrading their skills. Above all, never give up. Learn from your mistakes and keep on selling. Instead of feeling discouraged because you lost a sale or important account follow these 7 tips and get back on track. Your next big sale or important new account is around the corner!
What have you done when you lost a sale or important account? Have you been able to win a customer back? Please comment below.
Looking for more ideas to easily increase your sales? Get a free Skyrocket Your Salesaudio download with non-stop ideas to increase your sales from industry experts and my new special report "10 Big Mistakes Promotional Professionals Make and How to Avoid Them and Double Your Sales" at my website www.promobizcoach.com.