OrderMaster Support Is Going Away—What Now?
Ask the Accountant…
Question: I have used OrderMaster for a long time. Is there any support for the software?
Answer: Unfortunately, no. OrderMaster is no longer supported. It was sold as a stand-alone product that users owned and loaded onto their computers. It has remained static while your computer operating systems have continually advanced.
The old software doesn't communicate with the new operating software, causing OrderMaster crashes, often with significant loss of data.
I’m very familiar with this issue because I acquired the rights to rewrite OM software in a more modern language, and that proved too expensive. In this endeavor, I met a long-time OM user who can sometimes recover data and patch together some temporary workarounds. Let me know if you would like an introduction.
My best suggestion is, sooner rather than later, OM users should explore other options before OM crashes permanently.
Please email your questions to Harriet at Ask The Accountant.
QuickBooks Premier and Enterprise can be modified to better serve ad specialty distributors. Harriet Gatter is a QuickBooks ProAdvisor, a former accounting professor and a former ad specialty distributor. She advises ad specialty distributors to use QuickBooks Premier and Enterprise, often in conjunction with other industry-specific software, to manage the complexities of the ad specialty business, with the results being time saved, errors eliminated and an overall accurate accounting of your business. Contact her at firstname.lastname@example.org.