Our Dependency on Each Other
When I started to enter the orders into my company's order processing system on Sunday night I received a notice that the system was scheduled to shut down in 15 minutes for scheduled maintenance. I understand the scheduled maintenance has to be done and normally Sunday night is a good time, but the timing here was bad for me. I am dependent on this system working to process the order.
Of course as can often be the case these days, even though I am dependent on my suppliers to have inventory to complete this order, they did not have enough stock to fill my order. I was forced to make changes but ultimately was able to secure the products that will meet my clients' needs.
My ankle fusion surgery has really made me aware of how dependent we are on each other. Every day in our personal or professional lives, as well as in our industry, we need others.
End-users are dependent on distributors to deliver what they ordered. Distributors are dependent on suppliers to complete that transaction. Suppliers are dependent on distributors to bring them orders. We are all dependent on each other!
Frankly at times, the need for this dependency, although necessary, is just a bit scary. Our need to be dependent sets the stage nicely for addressing another relevant topic in our industry ... TRUST. That's the second part of the equation that goes hand in hand with being dependent ... and I will be covering that topic soon!
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