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Brent Stone
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What's the most common response distributors receive when asking suppliers if their products are safe? "We have tested our product." Yet in spite of this testing, I've heard countless stories from distributors and suppliers alike about how they have had to refuse product during the warehouse receiving process because inspection or random testing revealed that the product failed to meet required safety standards. While this is certainly a problem for the shipment in question, the issue is much broader. Who's to know how many other suppliers have received unsafe blank goods from the same factory as in the above example?
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Brent Stone
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Brent Stone is the executive director - operations for the Quality Certification Alliance. He offers practical approaches for applying compliance as part of your business strategy in order to differentiate yourself in our crowded marketplace.
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