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Brent Stone
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Like success and life, product safety and compliance programs are about the journey rather than the destination. Compliance programs are not a black-or-white, pass-or-fail, all-or-nothing exercise. I've heard plenty of skepticism from people on the veracity of other companies' efforts when perhaps an inward focus on what is actually within their control is warranted. Who knows, maybe those comments are a defense mechanism that allows them to deflect attention away from their own potential shortcomings.
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Brent Stone
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Brent Stone is the executive director - operations for the Quality Certification Alliance. He offers practical approaches for applying compliance as part of your business strategy in order to differentiate yourself in our crowded marketplace.
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