Why Won't My QuickBooks Work on Windows 10?

Question: I have recently purchased a new computer with Microsoft 365 which includes Windows 10. Why won’t my QuickBooks work now?

Answer: Microsoft 365 is a new licensing version of the Microsoft Office with which we are all familiar.

There are two ways to purchase it:

1. Web-based, which is accessed online
2. Installed locally on your computer that can be accessed directly on your computer offline

QuickBooks Pro or Premier will not work with the web-based version of Microsoft 365. QuickBooks Desktop 2015, 2016 and 2018 should run with Microsoft 365 installed locally on your computer (not web-based)

If you have the web-based Microsoft 365, you should explore the version housed locally on your computer. If you are running a version of QuickBooks prior to 2015, you will want to upgrade to a current year.

Technology can be both a blessing and a curse!

Please email your questions to Harriet at Ask The Accountant.

QuickBooks Premier and Enterprise can be modified to better serve ad specialty distributors. Harriet Gatter is a QuickBooks ProAdvisor, a former accounting professor and a former ad specialty distributor. She advises ad specialty distributors to use QuickBooks Premier and Enterprise, often in conjunction with other industry-specific software, to manage the complexities of the ad specialty business, with the results being time saved, errors eliminated and an overall accurate accounting of your business. Contact her at hgatter@accountingsupportllc.com